DG Home Solutions LLC ("DG Home Solutions," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through dgcashoffer.com and our related phone and text communications (the "Site"), how we use it, and the choices you have.
Information We Collect
When you submit a property through our contact form, or contact us directly, we may collect:
- Your name, phone number, and email address
- The property address and details about the property's condition
- Any additional information you choose to provide, such as your timeframe to sell or reason for selling
- Communications between you and DG Home Solutions, including call recordings and text message history, when you interact with us by phone or SMS
How We Use Your Information
- To evaluate your property and prepare a cash offer
- To contact you by phone, email, or text message about your inquiry, including offer follow-ups, scheduling, and appointment reminders
- To maintain records of our communications with you
- To comply with legal obligations
Text Messaging (SMS) Terms
By submitting your phone number through our contact form or otherwise providing consent, you agree to receive text messages from DG Home Solutions LLC related to your property inquiry, including offer updates, follow-ups, and appointment reminders. Message and data rates may apply. Message frequency varies.
- Opt-out: You can opt out of text messages at any time by replying STOP to any message we send. You will receive one final message confirming your opt-out.
- Help: Reply HELP to any message for assistance, or contact us directly at (770) 289-3852 or DaSeanJD@gmail.com.
- Carriers: Carriers are not liable for delayed or undelivered messages.
- No data sharing for marketing: No mobile information, including phone numbers and text messaging originator opt-in data and consent, will be shared with any third parties or affiliates for marketing or promotional purposes. This does not include sharing with vendors and subcontractors who provide the underlying messaging and telephony services on our behalf.
How We Share Information
We do not sell your personal information. We may share it with:
- Service providers who help us operate our business, such as our CRM, phone, and text messaging platforms, title companies, and closing attorneys involved in a transaction you enter into with us
- Professional advisors, such as attorneys or accountants, when necessary
- Government authorities, when required by law
Your Choices
- You may opt out of text messages at any time by replying STOP, or by contacting us directly
- You may request that we delete your information by emailing DaSeanJD@gmail.com, subject to our legal recordkeeping obligations
- You may ask us what information we hold about you by contacting us using the information below
Data Retention
We retain information you provide for as long as necessary to evaluate your inquiry, complete a transaction if one occurs, and comply with our legal and recordkeeping obligations.
Security
We take reasonable steps to protect the information you share with us, but no method of transmission or storage is completely secure. We cannot guarantee absolute security.
Children's Privacy
Our Site is intended for adults. We do not knowingly collect information from anyone under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision.
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